ELLUCE Commitments
100% HANDMADE, ONE TO ONE, in France in PAU
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Parts entirely made by hand
Unique pieces or in small series
Signature numbered pieces
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Traditional jewelry techniques and other metalworking techniques: 925 silver, 92% fine silver, bronze, gold filled, gold plated, gilded with fine gold.
Assembly with genuine natural stones chosen with care.
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Full of love!
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SHIPPING WITHIN 24h to 72h
For all our products in stock, we undertake to ship your order within 24 to 72 hours maximum in working days after the validation and payment of your order.
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For orders (products out of stock or made to measure), the manufacturing time is between 1 and 3 weeks depending on the period and the part chosen. Time to make your jewel just for YOU! The wait will only amplify the pleasure of receiving it!
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100% SECURE PAYMENT
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Payment by credit card is made on the fully secure platform.
You can also pay by Paypal.
FREE DELIVERY OVER 100 € in Metropolitan France
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Delivery is free for all orders over € 100 in mainland France.
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1 YEAR WARRANTY
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1 year warranty for any design defect specific to the making of the jewel (metal work) from the date of purchase of your products (except deterioration related to natural wear or to possible shocks / falls or bad handling, abnormal use or intentional modifications.).
SATISFIED or REFUNDED
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With ELLUCE you have 14 days to change your mind . If one of the products in your order does not suit you, simply return it to us (at your expense).
For any exchange or information, you can contact customer service in contact (contact@elluce.fr).
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DELIVERY
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The order is processed and shipped within 2 to 3 working days, once it has been confirmed. Deliveries are made by the services of La Poste, from Monday to Saturday.
To France, delivery times vary depending on the delivery method chosen:
- Letter followed: 48h to 72h
- Colissimo: 24h to 48h
Internationally, you will receive it within 3 to 15 working days.
